My Medical Skills Give Me Experience Points

Chapter 1122: Chapter 442: This Woman Is Too Terrifying, the Big Shot Comes Knocking_2

Besides, the woman herself refused to undergo those tests, which is equivalent to refusing diagnosis.

Now she even wants Zhou Can to refund her registration fee; there’s no reasoning with people like this.

Decisively issued a refund for her, letting her make trouble for other doctors.

"I doubt any doctor in our hospital can treat your son’s illness. I’ve heard the Provincial Children’s Hospital is very professional; you might want to try there. Maybe they’ll even waive the registration fee."

Zhou Can was worried that this troublesome woman would continue to hassle other pediatricians in the hospital.

He simply decided to take a cue from the comedians at Golden Basin Foot Washing City, telling her to bother other places.

"Hmph, this money-grabbing trash hospital, I won’t be coming back."

The woman snorted angrily and left with her child.

Poor child, with a broken arm, being dragged around by his mother. Moreover, the words and actions of parents are easily imitated by their children. If her child grows up to be as unreasonable and troublesome as the mother, it would ruin their life.

After sending away this extremely troublesome woman, Zhou Can continued his consultations.

Not long after, Zhou Can received a text message notification that he had been complained about.

Tuya holds a strict policy when it comes to service attitude. After being complained about by a patient, one needs to promptly log into the intranet to write an appeal. Otherwise, there will be point deductions and fines.

Those who are repeatedly complained about by different patients or their families will face more severe punishments.

A reprimand or suspension could be possible.

The appeal period is twenty-four hours; if you ignore it, it’s considered abandoning the appeal.

Zhou Can certainly had no time to deal with it now, so he left it alone.

As a backup-level renowned doctor, his treatment is much better than that of regular medical staff. After twenty-four hours, the Medical Department would call to inquire about the situation, and he wouldn’t get penalized recklessly.

Therefore, he didn’t care much about patient complaints.

During consultations, all sorts of patients and families are likely to be encountered. Doctors aren’t service staff; it’s impossible to make every patient and their family 100% satisfied. One can only do their best to treat the patient’s illness.

Or make improvements for any shortcomings.

A stream of patients entered the consultation room one by one, and he maintained a high-speed mode of consultation. With some familiar diseases, he often only needed to ask a few questions and could guess about 80-90% of the diagnosis without the family telling him the condition.

Naturally, handling these patients was quick.

It wasn’t an exaggeration to say he could complete a consultation in one or two minutes.

Dealing with tricky patients, now that’s another story.

Around nine thirty, the young woman who first came in the morning with her child was back.

After looking at the blood test results, Zhou Can’s expression became unusually grave.

This child was very likely suffering from neonatal sepsis.

To confirm this diagnosis, there’s a gold standard: a blood culture.

But the results usually take two days, forty-eight hours. The child’s condition was already very bad, and Zhou Can couldn’t imagine the dreadful consequences of waiting two more days.

The blood test showed band cells far exceeding 0.16.

After developing neonatal sepsis, an even more dreadful possibility is purulent meningitis. Although the child’s temperature was currently normal, his mental state was poor, and his gaze lacked vivacity.

Neonates inherently have an underdeveloped brain-blood barrier, and once sepsis occurs, they are highly susceptible to meningitis.

If this condition isn’t treated and intervened in time, even if the child recovers, there’s a high likelihood they could become an intellectually disabled or handicapped child.

"Dr. Zhou, is my child’s condition serious?"

The woman had been observing Zhou Can’s expression changes and already had a bad feeling.

"I’m afraid your child needs immediate admission for treatment; the situation is very serious. Based on the blood test results and his symptoms, I highly suspect it’s neonatal sepsis. While there’s a gold standard for diagnosing this, the results take two days. The child can’t wait that long; treatment must begin immediately. I’ll report this to my superiors, and you shouldn’t worry too much. As long as treatment is timely, there generally shouldn’t be major issues."

Zhou Can had to inform the patient’s relatives of the actual condition now.

At the same time, he directly reported the situation to Director Tang Fei in the department.

The young woman, while wiping her tears with a tissue, made a phone call to someone.

She didn’t avoid Zhou Can and made the call right inside the consultation room.

"Didn’t I say not to call me if it’s nothing serious?"

"The child is sick; it’s very serious. Currently under treatment at Tuya Hospital, the doctor said it could likely be neonatal sepsis and requires hospitalization... What should I do, can you come over?"

"I can’t come now... I’ll transfer 100,000 yuan to you first. Take the child to be admitted and follow the doctor’s arrangements for treatment. I’ll come by tonight to see you."

"But..."

The woman was only about twenty-two or three years old, particularly young, and was in a panic about this situation.

She wanted to say more, but the man on the other end of the call interrupted, "Alright, alright, just do that." With that, he ended the call abruptly.

From the voice, the man on the other end was definitely middle-aged or older.

His voice was steady, with a sense of invisible authority, and a bit aged.

Having been in Pediatric for nearly two years, Zhou Can had become accustomed to such scenarios as big shots having mistresses and even having children.

Therefore, he stayed serious, continued working on the computer, completing medical records, ordering new tests, and arranging hospitalization.

The woman dried her tears and, holding the forms Zhou Can issued, left the consultation room silently with her child.

Her mood must be terrible at the moment.

Forty minutes later, the inpatient department informed Zhou Can that the child had been admitted. Due to a lack of beds, they had arranged a temporary one.

The treatment going forward would be managed by the resident doctors and nurses in the inpatient department.

If they encounter difficulties, they might call Zhou Can for guidance during treatment orders.

In this aspect, the status of outpatient doctors is actually much higher than that of ordinary resident doctors.

Rank-wise, outpatient doctors are at least associate director level, with many being very experienced doctors. In the inpatient department, the main workforce consists of interns and resident trainees.

Visiting trainees also do a considerable amount of work, and sometimes, when there is a shortage, they are used as attending doctors.

It’s not uncommon for a department to assign visiting trainees to lead interns and resident trainees.

After the morning consultations, when Zhou Can stepped out, Director Zhuang was waiting outside and grabbed him.

"Dr. Zhou, the child we talked about this morning has been transferred. Could you please come to Cardiothoracic Surgery to help us out?"

"Sure!"

Zhou Can didn’t refuse.

Some favors are hard to decline.

Inviting him to help is a sign of respect and recognition of his capabilities.

The fact that they managed the transfer in such a short time and that Tu Ya’s Cardiothoracic Surgery agreed to accept the child speaks volumes about the family’s influence.

Standing next to Director Zhuang was a man in his fifties, with an extraordinary aura, dressed quite exquisitely. He was clearly someone with a very high quality of life.

This man was constantly trying to maintain a smile while watching Zhou Can.

In such a situation, one can’t just turn a blind eye to him.

"And this is?"

Zhou Can had to inquire from Director Zhuang.

"This is the child’s grandfather."

After Director Zhuang introduced, the man smiled widely, stretched out his hand proactively toward Zhou Can, "Dr. Zhou, I’ve heard of your reputation for a long time! Director Zhuang speaks very highly of your medical skills. It’s better to meet you in person than to hear about you. I never thought you’d be so young. My name is Chen Shaoqiang, and it’s an honor to meet such a young and outstanding doctor like you."

The man was quite eloquent, speaking with propriety.

His natural charisma and personal charm made a strong impression on Zhou Can.

While shaking hands with him, Zhou Can felt the man’s firm grip and calm, friendly gaze.

There was also a touch of pleasing warmth.

In short, Zhou Can found him very agreeable.

"You’re too kind! It’s a pleasure to meet you!"

Zhou Can preferred to speak minimally with people he met for the first time, especially those with influence.

Dr. Xu’s unfortunate experiences had left an impact on Zhou Can.

It made him remain highly cautious around powerful figures.