My Medical Skills Give Me Experience Points

Chapter 1137: Chapter 448: Pulling in Allies, Zhou the Bold (Part 2)

"The frequency of these medical disputes is unimaginable. It’s time to voice the shared concerns of us Emergency Department staff."

Director Lou set the tone and sounded the horn.

Dr. Xu sat there and spoke cautiously.

This was a habit he developed after the incident, never expressing his opinion lightly.

Whenever he speaks, it’s always purposeful.

"If we’re really going to speak out, I think we should bring in Director Tang from Pediatric. Pediatric is also a major hotspot for medical disputes."

Zhou Can proposed a good suggestion.

Uniting more forces to speak out will make the message stronger.

He has seen the conditions in Pediatric firsthand, and they are equally shocking.

There was a nurse trying to insert an IV into a child’s vein. The child’s veins were too small, and he was quite chubby, making the veins hard to see under a thick layer of fat. The first attempt missed the mark, and before the second attempt, the child was already crying.

The nurse tightened a rubber tube around the child’s arm and patted it. A common method for locating veins.

Unexpectedly, the family member standing by threw a punch at the nurse’s face.

Not satisfied, they seized the needle, stabbing the nurse’s arm several times.

The twenty-seven or eight-year-old female nurse burst into tears.

And they were tears of pain.

She couldn’t understand what she did wrong. She worked hard to treat the child, yet was beaten so violently by the child’s father. Besides feeling wronged, she was overwhelmed with fear and anger.

At that moment, Zhou Can took off his white coat, rushed over, and ’subdued’ the assailant to the ground.

He showed no leniency to the thug.

Later, it was heard that the assailant merely paid five hundred yuan and apologized, without even being detained.

In such an environment, what healthcare worker wouldn’t feel like treading on thin ice?

If a family member is observant, they would notice that in Pediatric, just asking a few more questions or showing distrust of medical staff would result in cold shoulder treatment and indirect refusal of service.

This really isn’t their fault.

It’s because they’ve been beaten by family members and are afraid, their hearts have grown cold.

"Zhou’s suggestion is excellent; bringing Pediatric in as allies may attract more attention from higher-ups." Director Lou gave Zhou Can a look of approval.

"Director Lou, I have some immature ideas."

"Just say it, we’re all family here!"

The fact that Director Lou let Zhou Can partake in such significant discussions was a testament to his recognition and trust in Zhou Can.

"Scolding Vice Director Yin wasn’t my ultimate goal. I want to take this opportunity to address the security issues in the Emergency Department. Also, whenever family members or patients complain, the Medical Department penalizes and criticizes the medical staff, this phenomenon must be corrected."

Zhou Can stated his two objectives.

"Ha! You really are bold beyond measure. Teaching the Security Department a lesson isn’t enough, you dare to correct the Medical Department’s actions. I might as well call you Zhou Bold."

Director Lou covered his forehead, sporting a wry smile.

Though the Emergency Department has made some progress, its position is still low and carries little weight.

Now you’re simultaneously taking on two departments with influential people at the top, what are you planning?

Trying to overturn the heavens?

"I’m serious! As long as we make our voices heard, even if we don’t get explicit support, it will resonate with all medical staff in this hospital. The situation of the Emergency Department will undoubtedly be better than now."

Zhou Can explained earnestly.

Dr. Xu, upon hearing this, showed a pondering expression.

"Xiao Zhou’s suggestion might indeed have feasibility. Our Emergency Department has always struggled to recruit excellent young staff. Poor conditions, low status, a lack of a promising future, these are the reasons. But we can strive to change our image. Let the entire hospital know that the Emergency Department is protective, caring for its staff better than family. This warmth might become a unique feature to attract talent."

Dr. Xu also had a high foresight.

After the master and apprentice presented their reasoning, Director Lou was greatly moved.

He turned to Deputy Director Han.

"Old Han, what do you think of this?"

"Agree!"

Deputy Director Han’s opinion was supportive of Zhou Can’s idea.

"Xiao Zhou has youthful vigor and boldness. Let’s be his solid support from behind. This way, things won’t escalate too much."

Deputy Director Han also possessed his unique wisdom in handling matters.

Three heads are better than one Zhuge Liang.

After extensive discussions and consultations, the four finally had a perfect plan for voicing out.

Man proposes, God disposes.

This matter would affect the interests and face of two departments, but once accomplished, it would greatly benefit all Emergency Department staff, and even extend benefits to all clinical staff in the hospital.

Director Lou personally called Director Tang Fei from Pediatric.

Director Tang Fei previously only had an average relationship with the Emergency Department. She had a typical female approach to socializing, trying to stay balanced, avoiding offending any department.

It was only when Pediatric had issues that one could see her sharp side.

Tu Ya’s clinical departments could be understood as individual states.

Every department head likened to a king.

Certainly striving for benefits for their department.

Now, Zhou Can had been working at the Emergency Department for almost a year. Besides, he would promptly attend Pediatric every Wednesday. If there were complex cases or high-difficulty surgeries, he’d also be invited to help.

As a result, many from Pediatric saw Zhou Can as one of their own.

Thus, he became the bridge between Pediatric and the Emergency Department.

Initially indifferent relationships between the two major departments became close due to his networking.

"Director Lou, we’re waiting for you outside!"

Dr. Xu took Zhou Can out of the office, with Deputy Director Han following.

The conversation between the two department heads might involve privacy, staying nearby was inappropriate. If negotiations broke down, it’d be even awkward.

Soon enough, Director Lou came out from the office beaming with joy.

"It’s been agreed, Director Tang has agreed to voice out with us."

After speaking, Director Lou gave Zhou Can a look.

Needless to say, he understood that this smooth negotiation, Director Tang’s readiness to agree, had much to do with Zhou Can’s contributions.

This guy truly was the Emergency Department’s lucky star.

"Dr. Xu, you don’t need to accompany us this time. Rest assured, your apprentice won’t suffer any grievance."

Director Lou said to Dr. Xu.

His presence wouldn’t benefit the situation.

"I didn’t plan on joining you anyway! I’m leaving!"

Dr. Xu waved and then told Zhou Can.

"When you get there, don’t speak recklessly. Stay low-key if you can."

His concern for his apprentice was always this profound.

Worried that Zhou Can, being young, would be impulsive at the hospital management office, offending more people. Perhaps Zhou Can was now at his peak, offending more people wouldn’t matter much. But should he face setbacks and fall, everyone would push him down.

Dr. Xu’s advice was indeed well-meaning.

"Understood!"

Zhou Can wasn’t a newbie to society, certainly wouldn’t act recklessly like a wild goose.

Knowing when to speak loudly, when to speak softly, he could generally grasp the measure.

...

Before long, the trio met with Director Tang Fei and went to the hospital office together.

Director Tang Fei wouldn’t have come along to stir up trouble without Zhou Can’s influence, at most, supporting them after the fact. Now she directly joined, showing her appreciation and regard for Zhou Can.

Only someone heavy enough and sufficiently admired would be worth such extraordinary help.

Of course, this matter also had significant benefits for Pediatric, which was another important reason.

The four arrived at the hospital office, ordinary staff had long left work.

Only Director Fang was patiently waiting for their arrival.

Inside the office, Vice Director Yin was complaining to Director Fang, tear marks faintly visible on her heavily powdered face, she must have cried.