My Medical Skills Give Me Experience Points

Chapter 997: Chapter 394: First Accident—A Good Doctor Needs to Lose a Few Patients

Letting the family cause a commotion in the outpatient area creates an extremely bad influence.

This definitely won’t do.

So, the best way is to first bring the family to the doctor’s office or the medical department’s reception room, calm them down, and understand the reasons behind the situation.

"Okay, I got it. Thank you for giving me the heads up."

After Zhou Can hung up the phone, his brow furrowed tightly.

Shortly after hanging up, the phone rang again.

Director Tang Fei called personally.

The situation was more serious than expected.

It’s just not clear what happened?

Logically, with manual reduction of the shoulder joint, what could possibly happen? At most, the reduction might be unsuccessful and the shoulder joint dislocates again.

"Dr. Zhou, are you busy right now?"

"I was just about to do my rounds, not too busy. What’s going on?"

Zhou Can was actually already mentally prepared.

"Yesterday you admitted a five-year-old boy with a dislocated right shoulder. The family claims that the shoulder joint was manually reduced right there in the outpatient room. Do you remember?"

Director Tang Fei, even when encountering an issue, maintained a gentle and calm tone, something Zhou Can found worthy of learning.

The higher one’s position, the more one needs to remain composed when things arise.

While Zhou Can could remain calm when encountering issues, compared to Director Tang Fei, he clearly had some way to go.

"I remember this child patient, what happened?"

"The family reported that the method used during reduction was rough, directly causing a bone crack in the child’s right shoulder joint capsule. They took the child to the Provincial Children’s Hospital for an X-ray, where a clear fracture line was visible."

"No wonder, after successfully reducing the joint at that time, the child kept crying in pain! So it turned out the joint capsule was cracked."

Zhou Can suddenly realized.

This could be a big problem. If Zhou Can really caused it, it could already be deemed a slight medical accident.

"Was a lot of force used during the reduction? Based on my clinical experience, causing a severe crack in the joint capsule during reduction is practically impossible. Because children’s bones are naturally very flexible, and the force used to reduce a shoulder joint also isn’t supposed to be that intense."

Director Tang Fei calmly inquired about the situation at the time.

"Also, you don’t need to carry too much psychological burden over this matter. Even if it was accidentally caused by you during treatment, the department will bear all the consequences for you, not letting you take it on personally."

These words warmed Zhou Can’s heart.

"Thank you! Thank you, Director Tang, for taking such good care of me and showing me such profound kindness."

In that moment, Zhou Can gained a deep respect for Director Tang Fei’s character and his trust in her immediately rose a notch.

"At the time, I didn’t apply much force when reducing the child’s joint, at least I believe it was entirely unlikely to cause a bone crack. Also, it wasn’t my first time reducing a pediatric shoulder joint; I think my experience, method, and force were all fine. But now, I can’t explain it clearly and can’t guarantee it wasn’t me."

Zhou Can spoke quite frankly with someone he trusted.

He said whatever was on his mind.

"This issue is indeed difficult to clarify verbally, mainly due to a lack of strong evidence to prove your innocence. When you admitted the patient, did you have X-rays taken?"

After pondering for a moment, Director Tang Fei asked.

"Yes, I did! Just now, I specifically went to pediatrics to retrieve the patient’s file and reviewed the X-rays, but didn’t find any problems."

Saying this, Zhou Can felt a bit depressed.

It was his first encounter with such a situation.

He even started doubting whether his medical skills were too poor?

At the chief-level in Bone Setting Skills, it should theoretically be sufficient!

As long as it’s not a particularly dangerous joint reduction or bone setting, generally, it should be manageable. For instance, cervical spine reduction, which carries very high risks, he wouldn’t be qualified to handle just yet.

Mainly for fear of accidents occurring.

"Alright, you don’t need to worry about this for now. I called just to understand the situation, and you don’t need to have any psychological burden. I’ll give you feedback once the matter is resolved."

Director Tang Fei comforted him with a few words and hung up.

Starting the day with such an annoying issue, Zhou Can’s mood was understandably affected.

"Xiao Zhou, I’ve looked at the films you sent me. There seems to be a problem."

Dr. Xu came over holding his phone.

"What’s the issue? Just now, pediatrics called me saying the family brought the child back to trouble us, claiming I messed up the child’s treatment. They had an examination at the Provincial Children’s Hospital, and the shoulder joint capsule showed a bone crack."

Hearing that Dr. Xu had identified an issue felt like grasping a lifeline for a drowning Zhou Can.

If he could prove his innocence, the nature of the situation would change significantly.

At most, it would just be a misdiagnosis, without discovering the problem.

The hospital would have much less responsibility to bear.

"Oh! The family came to cause trouble at the hospital? In that case, don’t do your rounds yet, come discuss it with me right away."

Dr. Xu led Zhou Can to the discussion room, where they projected and enlarged the X-ray images of the child.

"See here, the fracture line at this position is already quite obvious."

A teacher is indeed a teacher.

After examining the X-rays, he immediately identified the issue.

Just on the phone, due to screen limitations, even expanding the image several times, the fracture line couldn’t be seen clearly.

Now, with it projected, magnified thirty times, they immediately discovered a prominent fracture line.

"It really is! I incredibly didn’t catch this hidden danger at the time; I was careless."

Zhou Can felt vexed beyond measure.