My Medical Skills Give Me Experience Points

Chapter 1134: Chapter 447: Everyone Gets Bullied, No Exceptions_2

"Got it!"

Han Changqing was clearly still worried about getting hit, with deep concerns in his eyes.

"It’s fine, I’ll go with you. Our Emergency Department is in such chaos, we can’t conduct surgeries normally anyway."

Zhou Can volunteered, accompanying Deputy Director Han to face the troublemaking family members.

There were no security guards to protect the Emergency Department, so he might as well temporarily act as one.

He could take on more than a dozen by himself; these family members wouldn’t be enough for him.

Of course, if reason could prevail and no hands were laid, that would be best.

After the two approached, Vice Director Yin gave them a once-over, her eyes flickering slightly when she saw Zhou Can.

Don’t think she looked at Zhou Can with admiration; quite the opposite, she possibly still held a grudge from three years ago when Zhou Can had confronted her.

Seeing Zhou Can now, she might seize the opportunity for retaliation.

The administrative folks have zero skills in treating illnesses but are top-notch when it comes to disciplining doctors and nurses.

"Director Han, how can you hide and not address such a major uproar from the family? Even if your Emergency Department has valid reasons, it makes people think you’re guilty!"

Vice Director Yin, in terms of age, was more than a decade younger than Deputy Director Han.

In terms of status, she wasn’t necessarily above Deputy Director Han. But it’s an unwritten rule that administrative departments manage clinical departments. So, she had a certain sense of superiority in front of Deputy Director Han.

Her implicit rank was higher than Deputy Director Han.

"Medical disputes have always been handled by the Medical Department and Security Department. I saw the security guards from the Security Department coming over, thinking they’d handle it, and our department was particularly busy today with a lot of work, so I wanted to find time to deal with it but couldn’t manage. It’s not that we’re at fault, as Director Yin suggested."

Deputy Director Han, though a bit old-fashioned, was not lacking in verbal skills.

He was quite infuriated that the hospital security was not fulfilling their duty.

He squarely blamed the security for this.

"It’s you doctors at fault, you killed my son, give me back my son’s life!"

The mother of the boy, having lost her son, had disheveled hair, a gaunt face, and her eyes were swollen from crying.

Seeing the hospital leadership present, she immediately began her outburst.

"The person was already unresponsive when brought in. Our hospital fulfilled its duty to resuscitate. If you have objections, you can request an autopsy or sue us in court." Deputy Director Han wasn’t lenient with such unruly family members.

"Don’t always tell the family to sue the hospital. You’re a deputy director of the Emergency Department, a leader, so how can you speak so irresponsibly?" Vice Director Yin scolded Deputy Director Han directly in front of so many family members and medical staff.

She did not spare any face.

This was due to her usual bossy and arrogant manner, and also her disrespect for Deputy Director Han.

Many leaders, when handling issues, use their own people to establish authority and status, to enhance their weight, aiming to demonstrate in negotiations with family members that they are in control and have a say.

Deputy Director Han’s face turned red with anger.

This Vice Director Yin from the Medical Department wasn’t here to solve problems; she was clearly here to fan the flames.

"I think our department’s Director Han is being quite responsible in his speech. Our Emergency Department completely fulfilled its duty to resuscitate that child. It’s a situation none of us wanted to see that the person couldn’t be saved. But the incident has happened, and we understand the family’s grief and feelings. If the family feels there was an issue in the medical process, they can directly ask higher authorities to intervene, or they can sue in court, instead of waving banners and burning paper money here."

Zhou Can spoke up.

He had dealt with a lot of troublesome people, and having interacted with directors of major departments, and even vice presidents and presidents of the hospital.

Moreover, he owned wealth exceeding a billion and was one of the bosses of Golden Entertainment Interactive Company.

All these gave him substantial confidence and composure when facing the family and Vice Director Yin, which showed as calm and poised.

His words were also reasonable and well-founded.

"It’s not that whoever makes a scene is right, the court will make a fair judgment. If it’s indeed established that our hospital is at fault, compensation and penalties will be appropriately handled."

Zhou Can added, enunciating each word.

The family was momentarily intimidated by his presence.

He was logically sound, and they couldn’t find words to refute.

Unless they resorted to disruptive tantrums.

"Xiao Zhou, who are you, a mere doctor, to take charge here? Don’t you see so many leaders present? I’m the Vice Director of the Medical Department personally handling this, do you think the situation isn’t chaotic enough?"

It’s uncertain whether Vice Director Yin was experiencing early menopause.

She came to calm things down, not helping the Emergency Department deal with the family, but throwing her bureaucratic weight around at Deputy Director Han and Zhou Can.

"You’re personally handling it? With all due respect, except for seeing you throw your bureaucratic weight around, there’s no sign of the proactive attitude needed for resolving issues. Also, even if our Emergency Department is weak, it should be respected. Now there are so many patients waiting for treatment outside, and you’re ignoring them, not hurrying to restore the diagnostic and treatment order of the Emergency Department. I just want to ask you, what are you actually trying to do?"

Back when Zhou Can was still just a resident doctor, he wasn’t afraid of her.