My Medical Skills Give Me Experience Points

Chapter 1142: Chapter 450: Deep Waters—The Medical Department No Longer Takes a One-Size-Fits-All Approach (Part 2)

He quickly stood up as well.

Sure enough, Director Lou decisively bowed toward Xin Wanshan.

Deputy Director Han and Zhou Can naturally followed suit.

"No need to be formal, no need to be formal! These matters are originally my responsibility as the Medical Department Director."

Xin Wanshan waved his hand repeatedly.

"The fact that Director Xin can swiftly agree to rectify the matter is truly a blessing for all of us clinical medical staff! I was complained about sixteen times just last month, and just the appeals alone were enough to drive me crazy. I’m already busy as hell, either saving patients or rushing to save them, and don’t have the time for so many appeals. Some complaints, after the first appeal, didn’t go through, I just accepted it and let them deduct money."

Even Director Tang Fei, in such a high position, had some of her pay deducted.

As for ordinary medical staff, needless to say, the situation is even worse.

"Those brats really dare to deduct even Director Tang’s money, I’ll definitely teach them a good lesson when I return." Xin Wanshan’s words were just for show.

The people in the Medical Department also act according to the rules.

If Xin Wanshan were a wise leader, he would not really scold subordinates who follow the rules.

"No, please don’t reprimand them. Those people are just doing their job impartially. Besides, if you truly scold them, they might hold it against me, specifically target me, and then I’d have nowhere to cry."

Director Tang Fei’s words made everyone laugh.

The originally tense atmosphere eased considerably.

Otherwise, why say that women are natural socialites?

At any banquet, you can always see the presence of beautiful young women. Not just because they are pleasing to the eye, but also because they can enliven the atmosphere.

"Xiao Zhou mentioned just now that the hospital security only protects families and patients, not doctors and nurses. I can’t agree with that. At least so far, I haven’t heard any hospital leader say that security is negligent. Every year, the General Affairs Department reports the hospital’s public property damages and losses to me, all within a reasonable range. The whole hospital’s medical work is orderly. Whenever there’s a medical dispute, the security department coordinates with the involved departments and the Medical Department in a timely manner."

Vice Director Pang, for some reason, just refuses to address the security department issues.

He doesn’t even want to verbally agree to rectify it.

Instead, he argues about how great and excellent the security department is.

"Dean Pang, speaking of hospital security negligence, I think I can provide my account of the facts as a victim. There was an incident in our Emergency Department where a family member caused trouble and assaulted people. As the department leader, I tried to mediate. The family member didn’t say a word, just swung something and hit me. At that time, five or six security guards stood there watching and did nothing to stop it. There is surveillance footage to prove it, which was also sent to the police station."

Deputy Director Han stood up and accused the security guards of negligence as a victim.

"Such incidents are not isolated but rather a common occurrence. Whenever something happens in our Emergency Department, it’s always the medical staff themselves trying to save their lives while waiting for the police. As for the hospital security, they’re purely decorative."

Director Lou followed up.

The two of them teamed up to refute Vice Director Pang’s claims.

This time, Director Tang Fei from Pediatrics didn’t stand up to speak.

She might be weighing the pros and cons of directly opposing Vice Director Pang. If the costs and benefits are not proportional, she definitely wouldn’t join in the fuss.

"Is it as exaggerated as you say? I’ll discuss this with Vice Dean Ye from General Affairs and call the security department head for a meeting." Vice Director Pang was clearly using official language.

"Then we await good news and please, Dean Pang, give us a reply soon. If coordination is difficult, it’d be fine to allocate six additional logistics positions to our Emergency Department for management."

Director Lou’s words essentially meant that if the security department couldn’t be reformed, then give the Emergency Department six logistics positions to hire their own security.

The salary for hospital security isn’t high, and there are no strict requirements for skills or education, making recruitment quite easy.

"Six logistics positions for the Emergency Department? There’s been no precedent for this since the hospital was established. I’m just an assistant director, I can’t make such decisions. The Emergency Department has indeed seen significant growth in its diagnostics and revenue this past year, but you must not get too arrogant. That’s it, I have other matters to attend to, I’ll be leaving now."

Vice Director Pang, with a stern tone, directly rejected Director Lou’s proposal.

Before leaving, he even added a few words of warning.

He nodded to Director Fang and walked out.

That’s how superior hospital executives operate.

Vice Director Pang’s prestigious aura is further bolstered by his familial relationship with the Vice Dean of General Affairs.

That’s why many major organizations avoid nepotism when promoting key officials. But rules are rigid while people are flexible, eventually, there are loopholes to exploit.

For example, there’s a provincial AAA hospital where the dean’s last name is Qu, a rare surname.

But in that hospital, there’s an unusually high number of staff with the last name Qu.

Those who know, understand the implications.

"You don’t have to worry too much about this issue. If there’s a chance, I’ll also bring it up with Dean Zhu. The Emergency Department has been developing quite well over the past year, and Director Lou, you shouldn’t let minor issues derail the bigger picture."

Director Fang did her best to reassure.

As the director of the office, she is quite competent and indeed plays the role of a lubricator in the hospital.

"Thank you! We will be leaving now!"

Director Lou nodded, stood up with Zhou Can and Deputy Director Han, and exited.

Outside, Zhou Can was somewhat puzzled and said, "Why does Vice Director Pang, knowing that there are problems with the security department, still go out of his way to praise how excellent they are?"

"It’s a deep matter! The head of the security department has significant connections. Vice Director Pang and his uncle, Vice Dean Ye, can hold their positions due to certain ties with the security department head. Additionally, there’s talk of Dean Zhu getting promoted soon. Vice Director Pang wants to compete for the director position and thus, he’s even less willing to upset the security department head at such a crucial time. Instead, like earlier, he’s trying hard to win the security head’s favor for support."

Director Lou lowered his voice and explained some of the intricacies to Zhou Can.

It was astonishing to realize just how complex the power dynamics were within the hospital management.

No wonder they say, the bigger the organization, the deeper the waters.

Because deep waters can breed both dragons and giant turtles.

That security department head might very well be a giant turtle.

"Director Lou, why do hospital security guards seem especially indifferent to our Emergency Department?"

Zhou Can had always been curious about this question.

Previously, he thought it was because the Emergency Department was too weak, but it seems the issue is more complex now.

The security head has so much influence that he probably doesn’t even pay much attention to other departments either.

"In the end, it comes down to one word, poverty!"

Director Lou revealed a bitter smile.

"What do you mean by that? Even if our department’s revenue is zero, it shouldn’t have anything to do with the security department, right?"

Zhou Can became more curious.

"Some things can’t be spoken about openly; I’ll just tell you that we in the Emergency Department declined some benefit demands from the security department, thus souring the relationship. If there’s blame to be assigned, it should be on me and Old Han. We both have short tempers; some things we can bow our heads on, but on others, we’ll stand firm even if it kills us."

Director Lou seemed wary of speaking too much on this matter.

This was the first time Zhou Can had seen such a resolute side of Director Lou.

He knew Deputy Director Han had a bit of an intellectual temperament.

In his impression, Director Lou had always been a scheming, adaptable type of character.

He wondered what excessive demands the security department had made that made him so infuriated.

"So, have we been making a fuss for nothing this whole time? If the security department remains unchangeable, the next time the Emergency Department faces trouble, the guards still won’t step in to protect the doctors and nurses!" Zhou Can said, somewhat frustrated.

"Don’t be anxious; to achieve a significant accomplishment, one must have patience. Wait and see, this issue will eventually gain traction."

Director Lou mysteriously smiled.

Being rejected by Vice Director Pang seemed to be within his expectations.

Zhou Can felt bewildered, realizing he was still quite young compared to these department big shots.

...

In the blink of an eye, more than a month passed.

Zhou Can continued with his daily activities as usual. After Vice Director Yin forgave him, no more petty antics followed.

The security department remained its same self, idly watching whenever trouble arose in the Emergency Department.